Return & Refund Policy

Return requests can be raised within 7 days of delivery for eligible items that are unused, unopened and in their original packaging.

For hygiene and safety reasons, certain beauty and personal-care items cannot be returned once opened, unless they arrive damaged, defective or incorrect.

If your item arrives damaged, defective, or different from what you ordered, contact us within 48 hours of delivery with your order number and a photo, and we'll arrange a replacement or refund.

Raise a request from your account's order history, or email us at sachdevabeautyweb@gmail.com with your order number.

Once your return is approved and the item is received and inspected, your refund is processed to the original payment method (or as store credit for Cash on Delivery orders).

Approved refunds are typically initiated within 3–5 business days of receiving the returned item. The time for the amount to reflect depends on your bank or payment provider.